Before we sail through the details of an ecommerce store, let us discuss about the main ingredient of all the websites called FAQ. What is a FAQ Page and why it is required??? FAQ stands for frequently asked questions. Now we will discuss in detail about the benefits of FAQ Page.
The secret behind the success of any business, either small or big, is TIME. If all the information of the website is availed on a single page, it becomes easy for the customers to get an overview about the ecommerce store they are visiting. This informatics page which saves the time of people visiting a website is known as FAQ Page. It acts as a customer support service online.
Now you must be wondering what the need of a FAQ Page is and when it should be used. As we all know that there are different types of websites like informatics website, Estore websites and many others. So the requirement for the query page depends on the same. It is basically required for an ecommerce website where instead of calling the customer care service, people can directly visit the page and get answers related to their question.
Before we add a page on the website answering customer’s queries, one should know how to answer the questions and what questions should be included in the page. The queries added to the page should be common for example; if there is a site building website, the questions related to the website are how to get a domain or how to get the space and modify present website. This question is common and is asked frequently by the visitors. So the procedure for the same should be provided on the page.
The informatics page is not only beneficial for the population visiting the website; it is also used for SEO purpose. The links for the different pages like home, services, etc. present in the website can be added to this page which can improve the ranking of the website being one of the benefits of FAQ Page.
As you have gone through the FAQ Page, we are sure that you have got an insight of what services we provide. This is one of the advantages of FAQ Page. This helps to save your time which you would have spent while searching for the purpose of the website.
FAQ Page is like a synopsis of a website. It must cover the entire topics included in the website from the home page to contact page.