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Privacy Policy

Effective on: 25th of May 2018. This Privacy Policy completely replaces the previous version and will be updated from time to time basis. We encourage visitors to review the privacy policy at a regular interval of time to remain updated.

As per the EU’s General Data Protection Regulations (GDPR) take effect May 25, 2018, we are in full support of these regulations for a safe and secure internet. We try and aspire to embrace these changes by complying to the new rules as mentioned in this privacy policy.

QeRetail is committed to protecting your personal data and respect your privacy. This privacy policy explains what data QeRetail collects about you, how and why QeRetail uses it, who QeRetail discloses it to, and how QeRetail protects your privacy.

If you do not agree to this Privacy policy, please do not use our website and our services.

1. Who is collecting and/or processing your data?

QeRetail, a software and technology company , (referred to as “QeRetail”, “we”, “us”, “our” in this Privacy Policy)that collects and/or processes your data.

Data Controller: QeRetail collects some personal data from you, such as when you visit QeRetail website, provide us reviews or feedback, try a free service, download a free resource and contact us or send an inquiry for any information .

In this case, QeRetail is the data controller for purposes of European data protection legislation and QeRetail takes on the obligations and responsibilities of data controllers, particularly described in General Data Protection Regulation. We do not sell, rent or share your personal information with any third parties in any way other than disclosed in this privacy policy.

2. What personal data QeRetail collects and processes?

The term “personal data” in this Privacy Policy is the information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold. Your personal data may include for example your name, your contact details (email, telephone number), your payment details or information on how you use our website.

When provide the personal data through QeRetail website, you consent to the QeRetail usage of provided data in accordance this Privacy Policy and/or any additional agreement between you and QeRetail.

QeRetail may collect and process the following categories of information about you:

Your contact details (name, surname, telephone number, email, company name, company website)
  • When you log in or create an account at QeRetail
  • When you avail an offer QeRetail makes available on its website
  • When you request QeRetail services demonstration or trial
  • When you subscribe for emails or newsletters
  • When you register for QeRetail webinars
  • When you send a request for technical support
You payment details (credit card number, expiry date, etc.)
  • When you purchase QeRetail services or products
  • When you validate your payment details
Your IP, cookies
  • When you visit our website
  • When you use our services
  • When you visit our landing pages hosted on third party services
The communications you exchange with QeRetail (for example, your emails, calls, or your messages on QeRetail online chat service)
  • When you contact QeRetail or you are contacted by QeRetail on our online chat or email messages
Your posts and messages on social media directed to QeRetail
  • When you interact with QeRetail on social media through messages or via chat, comments
Your feedback
  • When you leave us a feedback, social media reviews or comments on blogs or any online resources
Information about how you use our website
  • When you navigate on our website

Depending on the activity, some of the information that we ask for can be mandatory and some can be optional. Without providing the mandatory data with respect to the particular activity, you will be unable to engage or receive the desired service or information.

By buying some our services you may be providing us with access to certain third party solutions, software’s or services to carry on

3. Automatically Collected Information

We and third parties may use automated means to collect information about you, your computer or any other device you may use to visit our website.

These automated means include technologies such as cookies, web servers logs, web beacons and javascript

4. Third Party Links and Services

Occasionally and at our descretion we place links to third-party websites, applications or services as well as embedded images or other third party content on our website. Your clicks on these links may result in the collection, processing or sharing of your information with the relevant third parties wherein we are not responsible or hold any control on their data collections and processing practices. The information you share or provide to these third parties is not covered under our privacy policy.

5. Rights of data subjects

You have a right to access, modify, correct or delete certain personal data we hold about you. You may exercise those rights in your account, in the “My Profile” section, or by contacting us via [email protected] .

We will attend to your request at the soonest, however in any case it may take at-least 30 calendar days from the date of receipt of request.

We may keep certain information even after you close your account of if necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse. We may keep your data published or unpublished format on the website or in backups of the website.

If you have a question on how QeRetail use and protect your data, please reach out our data protection officer — Snehal Shah, email: [email protected].

6. How your personal information is used?

  • Create and manage your account on QeRetail
  • Tailor our services by taking into account your needs and preferences
  • To provide and deliver the services as well as technical support
  • To send marketing communication, provide customer support and build relationship
  • To Process your financial transactions
  • Send order/payment received/payment due/order delivered confirmations
  • Respond to customer questions and concerns
  • Send quotation or information about requested service or inquiry
  • Keep you informed about latest free resources, new services, offers of QeRetail
  • Administer promotions and sweepstakes you participate and notify the results
  • To improve and personalize user experience for visitors and customers
  • Provide tailored advertising via Google Adwords, Facebook book ads

7. Security of your data

QeRetail is committed to take appropriate technical and orgnisational measures to protect your personal data against unauthorised and unlawful processing and against accidental loss, destruction or damage to your personal data

As a measure of security to protect your personal data your information is stored behind secured networks which can be assessed only by limited personnel who have special rights to such systems and are bounded to keep the information safe and confidential.

Additionally all your information is encrypted using Secure Socket Layer (SSL)

8. Term for data storage

QeRetail will delete your personal data within 30 calendar days upon receiving your request for data erasure.

QeRetail reserves its right to retain a part of personal data, which are required by applicable law and for the term, required by applicable law (e.g. applicable law may require that some personal data shall be retained for tax accounting or for issues the invoice for unpaid fees).

9. Cookies or other tracking technologies

This site me automatically collect information as you browse such as the internet service provider, browser type and version, Operating system, device type, average time spent, pages viewed, Internet protocol (IP) address used to connect your computer to the internet and any other such relevant statistics.

Technologies such as cookies, beacons, tags or scripts are used by QeRetail, analytics services. It is used to analyze trends, administer site performance, track user movements around the site and other demographic information about our user base. We may receive reports based on the use of these technologies by these companies.

What cookies does QeRetail use?
We use the following types of cookies:
  • essential cookies, which are essential for the provision of access to our websites and Services;
  • functionality cookies, which are used to personalize the content in accordance with your actions on our website;
  • performance cookies, which do not identify you individually (until you enter your identification details in any of our forms) but help us to evaluate the website performance and its statistics; and
  • targeting/advertising cookies, which help advertise QeRetail offers and services on the other sites.
We also use analytics and similar services that collect third-party cookies:
  • Google Analytics, Google Tag Manager, Google AdWords & Double Click (Google Privacy Policy is available at, text and URL may be changed by Google sole discretion),
  • Facebook & Facebook Pixel (Facebook Privacy Policy is available at, text and URL may be changed by Facebook sole discretion),
  • ( privacy policy is available at, text and URL may be changed by’s sole discretion
How to reject or delete cookies?

Majority of the browsers automatically accept cookies. However you may choose to allow cookies at any time, or even reject, delete all the cookies stored on your device.

You can find out how to do this for your particular browser by clicking «help» on your browser’s menu.

If you choose to turn off cookies, the functionality of our Services may be limited

10. Revisions

QeRetail may make changes and updates to this Privacy Policy from time to time, without an advance notice. Any modifications will be effective fromthe time they are posted at our website.

11. Contact information

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]

You may also send your request to our data protection officer — Snehal Shah

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