{"id":1471,"date":"2016-12-16T13:35:20","date_gmt":"2016-12-16T13:35:20","guid":{"rendered":"https:\/\/www.qeretail.com\/blog\/?p=1471"},"modified":"2016-12-16T13:35:20","modified_gmt":"2016-12-16T13:35:20","slug":"ecommerce-game-changer-2017","status":"publish","type":"post","link":"https:\/\/www.qeretail.com\/blog\/ecommerce-game-changer-2017","title":{"rendered":"Ecommerce game-changer in 2017"},"content":{"rendered":"

It\u2019s evident from the recent research findings that shoppers spend a lot of their time researching for the product of their interest on your ecommerce store before deciding to buy one. Getting a view on the customer behaviour and enhancing solutions to cater to the customer needs will definitely bring in more product conversions & gradually increase sales. Real time analytics is going to bring in a revolution in ecommerce businesses. Software solutions like kissmetrics and related solutions like Mixpanel and Hubspot help you analyse every interaction of your customer using the tracking signals for all of your sale channels. This new ecommerce store trend will give you an understanding of the customer behaviour, so you can make necessary changes to your ecommerce store to improve conversions across the sale channels.<\/p>\n

We all know that good customer service ultimately drags users to online stores; Furthermore, increasing interactions with the current and prospective customers on the store is becoming a new website trend setter now. Live customer service software\u2019s like zendesk, Groove and Desk.com keenly engage customers to answer their queries real-time via online chat, social media, message, phone etc. These responsive websites will engage customers actively by:<\/p>\n