{"id":11240,"date":"2024-01-08T14:10:37","date_gmt":"2024-01-08T14:10:37","guid":{"rendered":"https:\/\/www.qeretail.com\/blog\/?p=11240"},"modified":"2024-01-08T14:11:39","modified_gmt":"2024-01-08T14:11:39","slug":"ecommerce-digest-december-2023","status":"publish","type":"post","link":"https:\/\/www.qeretail.com\/blog\/ecommerce-digest-december-2023","title":{"rendered":"eCommerce Digest December 2023: Your Monthly Dose of Everything Retail"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Hello, eStore owners! Brace yourselves for a deep dive into the dynamic world of online retail with our exclusive eCommerce Digest, crafted just for you.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider this your complimentary ticket to the latest in eCommerce insights. In this edition, we\u2019re curating the most noteworthy highlights from December 2023, providing essential context to navigate the ever-evolving eCommerce landscape. Just as a savvy shopper stays attuned to trends, a successful eStore owner remains informed in this bustling digital marketplace.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, grab your preferred beverage, settle in, and let\u2019s unravel the eCommerce marvels that unfolded in December, shaping the way forward for your online retail venture.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.qeretail.com\/blog\/ecommerce-digest-december-2023\/#Featured_news\" >Featured news<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.qeretail.com\/blog\/ecommerce-digest-december-2023\/#Emerging_Tech\" >Emerging Tech<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.qeretail.com\/blog\/ecommerce-digest-december-2023\/#Global_Trend\" >Global Trend<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.qeretail.com\/blog\/ecommerce-digest-december-2023\/#Innovations_in_The_Digital_Payment_Landscape\" >Innovations in The Digital Payment Landscape<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.qeretail.com\/blog\/ecommerce-digest-december-2023\/#Plan_your_eCommerce_with_Us\" >Plan your eCommerce with Us<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Featured_news\"><\/span><b>Featured news<\/b><b><br \/>\n<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b>Web.com introduces an AI builder for websites.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Web.com just released a tool called <a href=\"https:\/\/www.web.com\/websites\/ai-website-builder\" target=\"_blank\" rel=\"noopener noreferrer\">AI Builder<\/a> to help small businesses and entrepreneurs build websites quickly. All users have to do is answer three questions, and the AI Builder puts together a website with pictures and content in less than a minute. It also includes AI Writer for making social media posts, email campaigns, blogs, and other content.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-11242\" src=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-174258-1024x454.png\" alt=\"\" width=\"474\" height=\"210\" srcset=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-174258-1024x454.png 1024w, https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-174258-300x133.png 300w, https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-174258-768x341.png 768w, https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-174258.png 1104w\" sizes=\"auto, (max-width: 474px) 100vw, 474px\" \/><\/p>\n<h3><b>Salesforce and AWS (Amazon Web Services) broaden their partnership.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/ecommercenews.co.nz\/story\/salesforce-aws-enhance-partnership-with-cross-platform-integration\" target=\"_blank\" rel=\"noopener noreferrer\">Amazon Web Services (AWS) and Salesforce<\/a> have expanded their partnership, enhancing integrations across data and artificial intelligence (AI).\u00a0 As part of this collaboration, Salesforce will make its products, including Data Cloud, Service Cloud, Sales Cloud, Industry Clouds, Tableau, MuleSoft, Platform, and Heroku, available on the AWS Marketplace. Salesforce will also provide support for Amazon Bedrock, a managed service offering foundational models through a single API.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Furthermore, Salesforce Data Cloud will broaden its support for data sharing to include additional AWS technologies. This extended partnership aims to deepen the integration and interoperability of Salesforce&#8217;s suite of products with AWS services, offering customers a more seamless and comprehensive experience in utilizing data and AI capabilities.<\/span><\/p>\n<h3><b>Amazon Web Services (AWS) reveals new supply chain capabilities.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Let&#8217;s take a look at these<a href=\"https:\/\/press.aboutamazon.com\/2023\/11\/aws-announces-four-new-capabilities-for-aws-supply-chain\"> four new AWS capabilities<\/a>:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Forecasting and Planning: AWS Supply Chain assists customers in forecasting, planning, and replenishing both components and finished goods. This capability helps optimize the supply chain process.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> N-Tier Visibility: This feature streamlines communication between customers and multiple tiers of suppliers. It enhances visibility across the supply chain, making it easier for different stakeholders to collaborate and coordinate.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Supply Chain Sustainability: This capability allows customers to request, collect, and audit sustainability data in a central location. It supports efforts to incorporate sustainability considerations into the supply chain management process.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Amazon Q in AWS Supply Chain: Amazon Q is a generative AI assistant included in AWS Supply Chain. This AI assistant is designed to assist and optimize various aspects of the supply chain through generative capabilities<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">These new capabilities aim to enhance the efficiency, visibility, sustainability, and intelligence of supply chain operations for AWS Supply Chain customers.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">For Amazon sellers\u00a0<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">The new AWS Supply Chain capabilities can benefit Amazon sellers by <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">improving supply planning, <\/span><\/li>\n<li><span style=\"font-weight: 400;\">enhancing visibility into multiple tiers of the supply chain, <\/span><\/li>\n<li><span style=\"font-weight: 400;\">supporting sustainability efforts, and <\/span><\/li>\n<li><span style=\"font-weight: 400;\">providing a generative AI assistant for better decision-making. <\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These features aim to <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">optimize inventory, <\/span><\/li>\n<li><span style=\"font-weight: 400;\">reduce costs, <\/span><\/li>\n<li><span style=\"font-weight: 400;\">ensure compliance, and <\/span><\/li>\n<li><span style=\"font-weight: 400;\">increase overall efficiency in supply chain management.<\/span><\/li>\n<\/ul>\n<h3><b>GoDaddy introduces email automation for custom campaigns.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">GoDaddy has introduced <a href=\"https:\/\/www.prnewswire.com\/news-releases\/email-automation-from-godaddy-offers-custom-emails-to-deliver-the-right-message-at-the-right-time-302005668.html\" target=\"_blank\" rel=\"noopener noreferrer\">automation features for email marketing campaigns<\/a>. This tool enables businesses to automate the customization, scheduling, and triggering of various email communications using templates.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/mma.prnewswire.com\/media\/2292160\/GoDaddy_Email_Automation_Modal.jpg?w=400\" \/><\/p>\n<p><span style=\"font-weight: 400;\">These communications include welcome emails, confirmations, cancellations, appointment bookings and reminders, abandoned cart emails, and more. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Users have the flexibility to personalize the emails by incorporating imagery, tone, and recipient-specific details such as name and email address.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-11244 aligncenter\" src=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/GoDaddy_Email_Automation_Email_Marketing_Campaigns.jpg\" alt=\"\" width=\"399\" height=\"271\" srcset=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/GoDaddy_Email_Automation_Email_Marketing_Campaigns.jpg 399w, https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/GoDaddy_Email_Automation_Email_Marketing_Campaigns-300x204.jpg 300w\" sizes=\"auto, (max-width: 399px) 100vw, 399px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This automation feature aims to simplify and enhance the effectiveness of email marketing for businesses using GoDaddy&#8217;s platform.<\/span><\/p>\n<h3><b>Bonanza marketplace introduces a website builder.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Bonanza, the online marketplace, has unveiled <a href=\"https:\/\/www.bonanza.com\/blog\/selling\/Vercado_by_Bonanza__Paving_the_Way_for_the_Future_of_eCommerce\" target=\"_blank\" rel=\"noopener noreferrer\">Vercado<\/a>, a comprehensive website builder and business hub. With Vercado, users gain the ability to sell products on various marketplaces, including Bonanza, Etsy, eBay, and Amazon, all while managing orders from a single centralized location. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-11245\" src=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-175249.png\" alt=\"\" width=\"874\" height=\"552\" srcset=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-175249.png 874w, https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-175249-300x189.png 300w, https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-175249-768x485.png 768w\" sizes=\"auto, (max-width: 874px) 100vw, 874px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The platform also facilitates the comparison of shipping rates from major carriers like FedEx, UPS, and USPS. Bonanza highlights that Vercado offers integrated financial tools, unlimited storage for digital goods, and analytics capabilities, providing users with a robust set of features to streamline their online business operations.<\/span><\/p>\n<h3><b>Maileroo debuts a transaction email platform featuring real-time tracking.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Maileroo has introduced an <a href=\"https:\/\/www.prweb.com\/releases\/maileroo-revolutionizes-business-communications-with-real-time-tracking-capabilities-for-email-interactions-302022085.html\" target=\"_blank\" rel=\"noopener noreferrer\">email delivery platform<\/a> specifically designed for brands sending transactional emails. The platform offered by Maileroo incorporates real-time tracking features, enabling businesses to assess the immediate impact of their email campaigns promptly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With this capability, businesses can respond quickly and make necessary adjustments based on the real-time data provided by the platform. This focus on timely insights and responsiveness enhances the effectiveness of transactional email campaigns, allowing brands to optimize their communication strategies.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Emerging_Tech\"><\/span><b>Emerging Tech<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b>The product discovery platform Zoovu introduces Gen AI for e-commerce.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Zoovu, an AI-powered product discovery and eCommerce experience platform, has launched <a href=\"https:\/\/www.businesswire.com\/news\/home\/20231206821467\/en\/Zoovu-Launches-Industry-First-Generative-AI-Solution-for-Ecommerce\" target=\"_blank\" rel=\"noopener noreferrer\">Advisor Studio<\/a>. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/zoovu.com\/wp-content\/uploads\/2023\/11\/1-automatically-generates-product-descriptions.png.webp\" alt=\"Advisor Studio - automatically generates product descriptions\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This platform combines generative AI with large language models and enriched product data to provide shoppers with personalized recommendations and product detail pages based on their preferences.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/zoovu.com\/wp-content\/uploads\/2023\/11\/2-answer-customer-questions.png.webp\" alt=\"Advisor Studio - answer customer questions\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, Advisor Studio allows companies to integrate an AI-enabled assistant named ZOE onto product pages. ZOE can answer questions and assist customers in their product discovery journey, enhancing the overall shopping experience.<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/zoovu.com\/wp-content\/uploads\/2023\/11\/4-zoe-conversations-on-brand.png.webp\" alt=\"Advisor Studio - Zoe conversations on brand\" \/><\/p>\n<h3><b>Google has introduced Gemini AI, a substantial language model.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Google has just released its new language model called <a href=\"https:\/\/blog.google\/technology\/ai\/google-gemini-ai\/#performance\">Gemini<\/a> in three versions.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/storage.googleapis.com\/gweb-uniblog-publish-prod\/images\/final_keyword_header.width-1200.format-webp.webp\" alt=\"The word \u201cGemini\u201d above five separate threads, each a different color, converge from the left into a three-dimensional central helix before separating back out toward the right into five individual strands once more.\" \/><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"><strong>Gemini Nano:<\/strong> This is a lighter version meant to work on Android devices, even without an internet connection.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Gemini Pro:<\/strong> A more capable model that will soon be used for regular Google AI services and is a key part of something called Bard.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Gemini Ultra: <\/strong>Google&#8217;s most powerful version designed for big tasks in data centers and businesses.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">So, Google is offering different versions of Gemini for different uses, from simpler tasks on your phone to heavy-duty work in big companies.<\/span><\/p>\n<h3><b>The SMS marketing platform Postscript introduces Onsite Opt-In.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Postscript has introduced <a href=\"https:\/\/www.prweb.com\/releases\/postscript-launches-an-sms-marketing-first-on-site-opt-in-302015835.html\" target=\"_blank\" rel=\"noopener noreferrer\">Onsite Opt-In<\/a>, a feature that enables merchants to collect phone numbers compliantly without requiring visitors to navigate to their phone&#8217;s messaging app for confirmation. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/images.ctfassets.net\/mpv16aisnpdx\/6QXl9H5YO5vsmXdb2x1CC6\/1977e95c57bb28dfa854d73012882d67\/Onsite-Opt-In-Device-With-Code.webp\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With Onsite Opt-In, brands have the capability to enhance SMS opt-in rates on popups, thereby increasing their subscriber list growth and keeping shoppers engaged. This feature aims to simplify the opt-in process for customers, improving the efficiency of collecting phone numbers for SMS marketing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Postscript&#8217;s Onsite Opt-In is designed for online stores, particularly those using the Shopify platform. It helps e-commerce businesses collect phone numbers from website visitors more efficiently and increases SMS opt-in rates. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This tool is tailored to the needs of online retailers to enhance their digital marketing strategies and engage with customers through messages.<\/span><\/p>\n<h3><b>MikMak enhances its platform to assist brands in measuring the impact of digital marketing.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">MikMak, a global software company specializing in ecommerce and analytics for multichannel brands, has unveiled <a href=\"https:\/\/www.globenewswire.com\/news-release\/2023\/12\/12\/2794929\/0\/en\/MikMak-Unveils-Groundbreaking-Platform-Innovations-to-Help-Brands-Measure-How-Their-Digital-Marketing-Impacts-In-Store-Sales.html\" target=\"_blank\" rel=\"noopener noreferrer\">MikMak 3.0<\/a>. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.mikmak.com\/hubfs\/2023%20May%20Website%20Revamp\/Platform%20Overview\/MikMak%20Hero%20_%20w%20sabra-20.png\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The updated platform includes new features and is complemented by a partnership with Circana, a consumer behavior advisor. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.mikmak.com\/hubfs\/2023%20May%20Website%20Revamp\/Platform%20Overview\/Benchmarks_Shadow%20Right-17_2.png\" \/><\/p>\n<p><span style=\"font-weight: 400;\">With these enhancements, MikMak aims to provide brands with insights into how digital marketing impacts their offline sales lift, helps prevent cart abandonment, and facilitates shopper conversion. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.mikmak.com\/hubfs\/2023%20May%20Website%20Revamp\/Platform%20Overview\/mikmak%20audiences.png\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The collaboration with Circana is expected to contribute to a more comprehensive understanding of consumer behavior and the effectiveness of marketing efforts across channels.<\/span><\/p>\n<h3><b>ShopBack and Runa have joined forces to offer enhanced cashback rewards to consumers.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Runa, a payouts infrastructure company, has expanded its partnership with ShopBack, a <a href=\"https:\/\/www.prnewswire.com\/news-releases\/shopback-and-runa-partner-to-offer-enhanced-cashback-rewards-to-consumers-302015652.html\" target=\"_blank\" rel=\"noopener noreferrer\">cashback and rewards platform<\/a> in the Asia-Pacific region. <\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-11246\" src=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-181012.png\" alt=\"\" width=\"663\" height=\"417\" srcset=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-181012.png 663w, https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-181012-300x189.png 300w\" sizes=\"auto, (max-width: 663px) 100vw, 663px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Through this partnership, ShopBack offers cashback on purchases from over 4,000 online, in-store, and gift card brands, including major names like Amazon and eBay. Businesses utilizing Runa can now send payouts to Australia and over 35 countries, providing an extended range of payout options. This includes 29 payout types in Australia and 121 in Singapore, enhancing the flexibility and reach of payout services for businesses using the platform.<\/span><\/p>\n<h3><b>TikTok is experimenting with new desktop-based tools designed for creators.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">TikTok is working on enhancing tools for content creators, with a focus on a<a href=\"https:\/\/www.socialmediatoday.com\/news\/tiktok-desktop-based-tools-creators-marketers\/703286\/\" target=\"_blank\" rel=\"noopener noreferrer\"> new Creator Center User Interface (UI)<\/a> designed for the desktop version of the app. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.socialmediatoday.com\/imgproxy\/gHt1pWgFiDPrJf4XK0qyWNWkGE321LR-la6IdC7Agak\/g:ce\/rs:fill:600:334:0\/bG9jYWw6Ly8vZGl2ZWltYWdlL3Rpa3Rva19jcmVhdGl2ZV9jZW50ZXIyLnBuZw.jpg\" alt=\"TikTok Creative Center\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This update aims to offer creators more detailed analytics insights and improved discovery tools, utilizing conversational AI technology. Recently, TikTok introduced a conversational chatbot guide within the Creative Center to assist users in navigating the app more effectively. The revamped Creator Center format is currently undergoing testing with a select group of users, while the new chatbot is already accessible within TikTok&#8217;s Creative Center .<\/span><\/p>\n<h3><b>SaaSQL launches a free website chatbot specifically designed for local businesses.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">SaaSQL, a digital marketing agency and technology provider, has recently rolled out a <a href=\"https:\/\/www.einpresswire.com\/article\/678109891\/saasql-providing-local-businesses-with-free-website-chatbot-to-boost-lead-generation?ref=rss&amp;code=6BM4PHd5tEDkrymL\" target=\"_blank\" rel=\"noopener noreferrer\">complimentary website chatbot tailored for local businesses<\/a>. This AI-powered chatbot is designed to effectively represent a local brand&#8217;s products and services. Operating in real-time, the chatbot engages with website visitors by offering personalized assistance and information to aid in decision-making processes. The primary goal of the chatbot is to guide consumers toward specific outcomes, whether it be making a purchase, initiating a phone call, or completing a form. This tool aims to enhance the user experience on local business websites by providing valuable and tailored interactions.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Global_Trend\"><\/span><b>Global Trend<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b>Amazon introduces the Fit Insights tool for apparel and shoe brands.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Amazon has introduced <a href=\"https:\/\/sellercentral.amazon.com\/seller-forums\/discussions\/t\/0bf18a52-5006-4cc3-b38a-b39d29e5c546\" target=\"_blank\" rel=\"noopener noreferrer\">Fit Insights<\/a>, a tool designed to provide apparel and shoe brands with access to fit-specific information about their products. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The aim is to help brands meet customer sizing expectations and reduce returns. Fit Insights analyzes returns data, size charts, and customer feedback on fit, quality, and price. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Based on this analysis, the tool recommends improvements to size charts and product listings. Fit Insights is available to companies enrolled in the Amazon Brand Registry, provided they have sold at least 100 units in the last 12 months. The tool aims to enhance the accuracy of sizing information and ultimately improve customer satisfaction and reduce return rates.<\/span><\/p>\n<h3><b>Meta initiates a partnership with India&#8217;s ONDC (Open Network for Digital Commerce) to support small businesses.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Meta, the parent company of <a href=\"https:\/\/www.pymnts.com\/meta\/2023\/meta-launches-small-business-partnership-with-indias-ondc\/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook, has joined forces with India&#8217;s Open Network for Digital Commerce<\/a> to support smaller merchants in conducting business on WhatsApp. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This collaboration facilitates and educates small businesses in creating conversational buyer and seller experiences on the WhatsApp platform, utilizing a network of solution providers. Meta plans to initiate the partnership by providing training to micro, small, and midsize enterprises in India through its Small Business Academy. The aim is to empower these businesses to leverage WhatsApp for their commercial activities effectively.<\/span><\/p>\n<h3><b>eBay introduces a social caption generator utilizing AI to assist sellers.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">eBay has introduced a new generative AI feature to aid sellers in crafting social media posts. When sellers visit the Social page in Seller Hub, they will find a <a href=\"https:\/\/innovation.ebayinc.com\/tech\/product\/new-social-caption-generator-uses-ai-to-help-sellers-post-more-easily\/\" target=\"_blank\" rel=\"noopener noreferrer\">&#8220;Use AI Caption&#8221;<\/a> button next to the text entry box for adding a social media caption. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/static.ebayinc.com\/static\/assets\/Uploads\/Blog\/Posts\/_resampled\/ScaleWidthWyI4MDAiXQ\/Screen-Shot-2023-12-19-at-9.47.19-AM-copycrop.jpg\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This generative AI feature is designed to automatically create a post about the listed item, complete with relevant hashtags and emojis. Sellers have the option to prompt the AI to rewrite captions and also manually customize them according to their preferences. This tool aims to simplify and enhance the process of creating engaging social media content for eBay sellers.<\/span><\/p>\n<h3><b>Byteex launches personalized video email communication for e-commerce.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/journalofcyberpolicy.com\/byteex-introduces-personalized-video-email-communication-for-ecommerce-companies-and-their-customers\/\" target=\"_blank\" rel=\"noopener noreferrer\">Byteex<\/a>, a specialized agency in integrating artificial intelligence and ecommerce, has unveiled a groundbreaking AI-driven solution that customizes video emails for the online retail sector. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This innovative AI tool aims to revolutionize how ecommerce merchants engage with their customers through personalized video communication. In addition to this cutting-edge offering, Byteex provides a range of services, including search engine marketing, pay-per-click services, eCommerce development, UI\/UX design, and expertise in AI and machine learning development.<\/span><\/p>\n<h3><b>GroupBy&#8217;s product discovery platform is now accessible on Shopify.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">GroupBy, a product discovery platform, has recently unveiled its <a href=\"https:\/\/apps.shopify.com\/groupby-ai-search-discovery?search_id=d3163c2d-1580-4c39-8980-ae0babfe3cd9&amp;surface_detail=groupby&amp;surface_inter_position=1&amp;surface_intra_position=1&amp;surface_type=search\" target=\"_blank\" rel=\"noopener noreferrer\">AI search and discovery app<\/a> on the Shopify App Store. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/cdn.shopify.com\/app-store\/listing_images\/c07b79bd693f82c699682f4ed7491189\/desktop_screenshot\/CKHQkJT2-4IDEAE=.png?height=900&amp;width=1600\" alt=\"AI-Powered Search &amp; Recommendations\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This AI-powered application enhances search results by considering factors such as inventory status, customer preferences, and click stream data. The result is a personalized and relevant customer search experience. Merchants using this app can actively manage the search experience, implementing dynamic filters to assist customers in finding the products they desire. The features of GroupBy&#8217;s app extend to analytics data, real-time data syncing, and visual reports that provide insights into key website metrics for merchants using the Shopify platform.<\/span><\/p>\n<h3><b>ChannelEngine reveals integration with the Reverb marketplace, benefiting musical instrument retailers.<\/b><\/h3>\n<p><a href=\"https:\/\/www.channelengine.com\/\"><span style=\"font-weight: 400;\">ChannelEngine<\/span><\/a><span style=\"font-weight: 400;\">, an ecommerce marketplace integrator, can now connect brands and online retailers with <\/span><a href=\"https:\/\/www.channelengine.com\/en\/marketplaces\/reverb\"><span style=\"font-weight: 400;\">Reverb<\/span><\/a><span style=\"font-weight: 400;\">, a <a href=\"https:\/\/www.prnewswire.com\/news-releases\/music-retailers-can-now-sell-with-reverb-the-largest-online-marketplace-to-buy-and-sell-musical-instruments-automated-with-channelengine-302020081.html\" target=\"_blank\" rel=\"noopener noreferrer\">marketplace for new, used, and vintage musical instruments<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With ChannelEngine, music retailers can link their systems with Reverb and multiple other marketplaces. ChannelEngine states that its marketplace integrator now facilitates the sale of over 11 million products on more than 700 online sales channels.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Innovations_in_The_Digital_Payment_Landscape\"><\/span><b>Innovations in The Digital Payment Landscape<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><b>Square introduces tap-to-pay functionality on iPhone throughout the U.K.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Square has introduced <a href=\"https:\/\/squareup.com\/gb\/en\/press\/square-launches-tap-to-pay-on-iphone-across-the-uk\" target=\"_blank\" rel=\"noopener noreferrer\">tap-to-pay functionality on iPhones<\/a> in the U.K. This feature is available on Square Point of Sale, Square for Retail, and Square Appointments iOS apps. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With tap-to-pay on Square, sellers can accept contactless payments directly from their iPhones (XS or iOS 16.4 or higher). Importantly, this service does not require any extra hardware and comes at no additional cost to the sellers.<\/span><\/p>\n<h3><b>ISX Financial expands its open banking solution, PaidBy, to Wix&#8217;s U.K. merchants.\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">ISX Financial, the developer of the open banking payment platform PaidBy, has formed a partnership with website builder Wix. Under this <a href=\"https:\/\/www.prnewswire.com\/news-releases\/isx-financial-launches-open-banking-solution-paidby-to-wix-merchants-across-the-uk-302004814.html\" target=\"_blank\" rel=\"noopener noreferrer\">collaboration<\/a>, Wix&#8217;s merchants based in the U.K. gain access to PaidBy&#8217;s open banking payments service. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">With PaidBy, customers of these merchants can make payments directly from their current banking app or web portal. The service utilizes the U.K.&#8217;s open banking network, connecting to some of the largest banks in the country. This partnership aims to provide a seamless and efficient payment experience for merchants using the Wix platform in the U.K.<\/span><\/p>\n<h3><b>B2B payments platform Mondu collaborates with Mangopay to serve marketplaces in Europe<\/b><b>.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Mondu, a B2B payments company, has announced a partnership with Mangopay, a marketplace infrastructure provider. Through this <a href=\"https:\/\/mangopay.com\/press-and-media\/mondu-partners-with-mangopay\" target=\"_blank\" rel=\"noopener noreferrer\">collaboration<\/a>, the two companies aim to provide tools for B2B marketplaces across Europe to manage payment flows, including features like buy now, pay later. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mangopay has a track record of supporting over 2,500 platforms and marketplaces with programmable e-wallets and payment infrastructure, and this collaboration with Mondu seeks to enhance B2B payment capabilities for businesses operating in the European market.<\/span><\/p>\n<h3><b>Bold Commerce unveils a dynamic payment feature.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Bold Commerce, a headless checkout platform for omnichannel retailers and direct-to-consumer brands, has introduced a <a href=\"https:\/\/boldcommerce.com\/press-releases\/bold-commerce-brings-personalization-to-payments-to-tailor-every-step-of-the-checkout-experience\" target=\"_blank\" rel=\"noopener noreferrer\">dynamic payment feature<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This technology allows brands to broaden their payment options and customize which payment methods are shown during checkout for each shopper. The customization is based on factors such as the shopper&#8217;s device, the channel they are coming from, and their previous payment methods. This dynamic payment feature aims to enhance the flexibility and personalization of the checkout experience for customers, providing them with a tailored set of payment options based on their preferences and history.<\/span><\/p>\n<h3><b>Payway launches a WooCommerce payment gateway plugin.\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Payway, a payment processing platform, has introduced a plugin for WooCommerce, enabling merchants to accept immediate payments on their online stores. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/mma.prnewswire.com\/media\/2295998\/payway_logo.jpg\" \/><\/p>\n<p><span style=\"font-weight: 400;\">The <a href=\"https:\/\/www.prweb.com\/releases\/payway-introduces-woocommerce-payment-gateway-plugin-enhancing-online-transaction-capabilities-302009817.html\" target=\"_blank\" rel=\"noopener noreferrer\">Payway Payment Gateway plugin<\/a> is designed to ensure secure transactions and simplify the checkout process by allowing customers to pay directly on the website. The checkout experience is PCI-DSS compliant, meets security standards, and is further protected by Payway&#8217;s fraud detection tools, including bin filtering and 3-D Secure, to enhance security and prevent fraudulent activities.<\/span><\/p>\n<h3><b>Airwallex and Woo collaborate on cross-border commerce.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Airwallex, a global payments platform, has teamed up with Woo, an open-source ecommerce platform built on WordPress. <\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/images.ctfassets.net\/sxag7u4cz1re\/QRGLiFtD7XCFudYaW5Fjy\/60b0bcbbd84a4edafaf8c9b959259742\/Purple_-_Linkedin_1716_X_895.png?q=70\" alt=\"Airwallex and Woo partner to power cross-border commerce for global merchants\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Through this integration, Woo merchants can utilize Airwallex to accept <a href=\"https:\/\/www.airwallex.com\/newsroom\/airwallex-and-woo-partner-to-power-cross-border-commerce-for-global\" target=\"_blank\" rel=\"noopener noreferrer\">cross-border payments at checkout<\/a>. This includes global cards, Apple Pay, Google Pay, and over 60 local payment methods. The Airwallex extension is accessible on Woo&#8217;s official marketplace, providing Woo merchants with a seamless solution for processing international payments and expanding their reach.<\/span><\/p>\n<h3><b>Payoneer unveils new payment processing features.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.payoneer.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Payoneer<\/a> has rolled out significant updates to its online payment processing platform, introducing several new features<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-11249 aligncenter\" src=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-185644-219x300.png\" alt=\"\" width=\"219\" height=\"300\" srcset=\"https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-185644-219x300.png 219w, https:\/\/www.qeretail.com\/blog\/wp-content\/uploads\/2024\/01\/Screenshot-2024-01-08-185644.png 316w\" sizes=\"auto, (max-width: 219px) 100vw, 219px\" \/><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"><strong> Pre-Dispute Alerts:<\/strong> The platform now includes pre-dispute alerts designed to assist small and medium-sized business (SMB) merchants in avoiding costly chargebacks. These alerts can provide merchants with early notifications, allowing them to take proactive measures to address potential issues before they escalate.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong> Native Shopify Checkout Feature:<\/strong> Payoneer has integrated a native Shopify checkout feature, enhancing the user experience for merchants using the popular e-commerce platform. This integration streamlines the payment process for Shopify users on the Payoneer platform.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong> Batch Payment Requests:<\/strong> The updated platform now supports batch payment requests, enabling merchants to handle up to 200 transactions simultaneously. This feature is designed to improve efficiency and convenience for businesses managing multiple payments.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong> Batch Payment Transfers:<\/strong> Another enhancement includes the ability to initiate batch payment transfers to 500 Payoneer accounts simultaneously. This is particularly beneficial for businesses with a high volume of transactions, simplifying the process of transferring funds to multiple recipients.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Additionally, Payoneer is set to introduce a <\/span><b>Role Management Feature<\/b><span style=\"font-weight: 400;\"> soon. This upcoming feature will allow users to set up roles for staff members, providing more control and customization in managing access and responsibilities within the platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These updates collectively aim to offer Payoneer users enhanced capabilities, efficiency, and flexibility in managing their online payments and transactions.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Plan_your_eCommerce_with_Us\"><\/span>Plan your eCommerce with Us<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>In the dynamic world of eCommerce, staying informed is key to success. eCommerce Digest, our monthly dose of everything retail and eCommerce, brings the latest trends, insights, and updates right to your inbox. Don\u2019t miss out on this valuable resource \u2013 subscribe to our newsletter today and keep your finger on the pulse of the industry.<\/p>\n<p>At\u00a0<a href=\"https:\/\/www.qeretail.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">QeRetail<\/a>, we\u2019re more than just observers, ready to assist with all your online business needs. Whether you\u2019re starting your eCommerce journey or looking to optimize your existing store, we\u2019re here to help you every step of the way.<\/p>\n<p>Together, we can make your eCommerce dreams a reality.\u00a0<a href=\"https:\/\/www.qeretail.com\/contact-us\" target=\"_blank\" rel=\"noopener noreferrer\">Contact us<\/a>\u00a0now, and let\u2019s embark on this eCommerce adventure together!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hello, eStore owners! Brace yourselves for a deep dive into the dynamic world of online retail with our exclusive eCommerce Digest, crafted just for you. Consider this your complimentary ticket to the latest in eCommerce insights. In this edition, we\u2019re curating the most noteworthy highlights from December 2023, providing essential context to navigate the ever-evolving &hellip; <a href=\"https:\/\/www.qeretail.com\/blog\/ecommerce-digest-december-2023\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">eCommerce Digest December 2023: Your Monthly Dose of Everything Retail<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":11251,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[788],"tags":[1115,454,228,159,1041,98,307],"class_list":["post-11240","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newstrends","tag-ai-tools-for-marketing","tag-digital-commerce","tag-e-commerce-growth","tag-ecommerce-news","tag-ecommerce-newsletter","tag-ecommerce-updates","tag-online-payments"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>eCommerce Digest December 2023: Monthly Dose of Everything Retail<\/title>\n<meta name=\"description\" content=\"Explore eCommerce trends and insights in our December 2023 Ecommerce Digest. 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